Labor Relations Representative
Job Posted: 19 September 2018
Company: County of Santa Clara
Closing Date: Continuous
Location: Santa Clara, CA


An Equal Opportunity Employer

SALARY $53.59 - $64.31 Hourly    $4,287.36 - $5,145.12 Biweekly    $9,289.28 - $11,147.76 Monthly    $111,471.36 - $133,773.12 Annually    

FINAL FILING DATE: Continuous. If the Final Filing Date states "Continuous", the application filing period may close any time after ten business days from the issue date of this job announcement if sufficient qualified applications have been received. Postmarks are not acceptable, therefore it is important to submit your application as soon as possible. 


Under general supervision, to perform professional level labor relations staff duties, including labor-management contract negotiations and administration, grievance handling, disciplinary actions, dispute resolution, training and research.


  • Serves as the chair or a member of a negotiating committee;
  • Develops negotiating proposals;
  • Researches, analyzes and costs union and County proposals;
  • Bargains within established limits;
  • Writes labor contract language;
  • Implements or assists in the implementation of negotiated labor agreements and arbitration awards;
  • Serves as a subject matter expert in meetings with the Board of Supervisors, department/agency heads and other County staff;
  • Consults and provides advice to operating departments regarding contract interpretation, Merit System Rules, Employee Relations Ordinance, State labor law, disciplinary actions and the handling of grievances;
  • Determines grievances that will be arbitrated or settled;
  • Selects arbitrators;
  • Prepares grievances for arbitrators by defining the issue, interviewing witnesses, and collecting other information;
  • Prepares and presents, or assists in the presentation, of cases in mediation and/or arbitration;
  • Prepares and presents, or assists in the presentation, of discipline appeal cases to the Personnel Board or hearing officer;
  • Develops and maintains communications with labor organization representatives;
  • Develops and implements training programs on labor relations topics;
  • Oversees county staff as required by assignments; e.g., serving as negotiating committee chair and implementing agreements;
  • May supervise subordinate professional and clerical staff;
  • May be assigned as a Disaster Service Worker as required;
  • Performs other related duties as required.


Sufficient education, training, and experience, to demonstrate the possession and direct application of the following knowledge, skills and abilities.

Training and Experience Note: The knowledge and abilities required to perform this function are acquired through training and experience equivalent to a Bachelor's Degree from an accredited college or university,


Three (3) years of professional level analytical experience of which one (1) year is in the field of labor relations or human resources. Qualifying labor relations or human resources experience includes experience serving as a member of negotiating committees; developing negotiating proposals; researching, analyzing and costing proposals; writing of labor agreements/contract language; and/or conducting meet and confers.

 xperience in the public sector is desirable.

Possession of a valid California Driver's License prior to appointment and the ability to qualify for and maintain a County driver authorization.

Knowledge of: 

  • Principles of collective bargaining; 
  • Laws relating to labor relations with emphasis on California public sector laws, regulations and court decisions; 
  • Principles of organization and management; 
  • Research and data collection techniques; 
  • Communications techniques for gathering, evaluating and transmitting information; 
  • Methods of dispute resolution; 
  • Grievance procedures; 
  • Current labor relations practices, trends and major problems in the public sector; 
  • Some positions may require detailed knowledge of County of Santa Clara personnel and payroll systems; 
  • Modern office practices, methods, and computer applications related to the work. 

Ability to:

  • Successfully negotiate a labor agreement;
  • Perform research, analysis and evaluation of facts and conflicting evidence; 
  • Reason logically and reach sound conclusions; 
  • Learn higher level labor relations skills; 
  • Communicate effectively through clear and concise written correspondence and oral presentations; 
  • Establish and maintain effective working relationships with various labor organizations and management staff; 
  • Persuade and justify recommendations; 
  • Effectively advise and train County managers on matters related to Labor Relations; 
  • Reason logically and exercise sound judgment under pressure;
  • Work effectively with considerable independence of action; 
  • Direct and conduct meetings and discussions.

Prior to advancement to the higher compensation levels of this class, incumbents must have demonstrated the following abilities: •Chair County negotiating committees successfully negotiating comprehensive labor agreements with significant unique features; 

  • Develop and present cases to an arbitrator/hearing officer demonstrating proficiency and command of all aspects of the development and presentation; 
  • Perform research, analysis and evaluation of conflicting facts and evidence; 
  • Analyze and cost complex negotiating proposals and develop alternatives within general limits; 
  • Implement a labor-management agreement; 
  • Resolve a variety of labor-management disputes.

VETERANS PREFERENCE INFORMATION: Any veteran who has submitted a copy of their DD214 form, and received a discharge of other than dishonorable, from the armed forces showing service in any branch of the United States military will be given a preferential credit of five percent (ten percent for those identified as disabled veterans), after attaining a passing examination score for a numerically scored examination, as applicable by Memorandum of Understanding.

THE EXAMINATION PROCESS: The examination process may include one or more of the following: application review, application appraisal, preliminary competitive rating, performance test, written test, and/or oral interview examination.

This recruitment may require completion of Supplemental Questions in order to evaluate your education, training and experience relative to the required knowledge and abilities for the position you are applying for.

Your responses to the questions may also be reviewed and scored in a Competitive Rating evaluation process based on pre-determined rating criteria. Your answers should be as complete as possible, as no additional information will be accepted from applicants once the Competitive Rating evaluation has begun.

*New Hires shall be subject to a pre-employment criminal background check.

DISASTER SERVICE WORKERS: Under California law, all County employees are designated as Disaster Service Workers (DSW). In the event of a catastrophic event, County employees may be expected to fulfill emergency action assignments. As DSW's, they may be assigned to assist in any disaster service activity that promotes the protection of public health and safety and preservation of lives and property.

INFORMATION ON PERS CONTRIBUTION: For new members, salaries above a limitation imposed by federal law (that limit per IRS is $121,388 for 2018): (1) neither the County nor the employee makes contributions to PERS on the portion of salary that exceeds the limit, and (2) the portion of the salary that exceeds the limit is not used by PERS to calculate the retirement benefit. If you were a member prior to January 1, 2013, the limit is $275,000 for 2018. 



70 W. Hedding Street, 8th Floor, East Wing
San Jose, CA 95110   EXAM #18-C18-B  

Required Questionnaire