Employee and Management Relations Consultant
Job Posted: 4 December 2019
Company: The University of North Carolina Chapel Hill
Closing Date: 6 March 2020
Location: Chapel Hill, NC

 

Position Number: 00000591

Department Description
The Office of Human Resources (OHR), Diversity and Inclusion (D&I), and Equal Opportunity and Compliance Office (EOC) all report to the Vice Chancellor of Workforce Strategy, Equity, and Engagement. The purpose of OHR is to provide the University with a full range of human resources services in support of the University’s teaching, research, and public service mission. This includes compensation, classification, benefits, recruitment and staffing, employee relations and dispute resolution, employee recognition, communications and talent development, HR records and information systems, employee communications and business analysis. This position is located within the OHR in the Employment and Staffing (E&S) area, specifically in the Employment section.

The Employee & Management Relations (E&MR) unit in the Office of Human Resources (OHR) is responsible for the regulation of relationships between management and employees, including performance consultations, disciplinary actions, performance management issues, conflict/dispute resolution, grievance, mediation and workplace violence policies and procedures.

Position Description
The Employee & Management Relations (E&MR) unit in the Office of Human Resources is responsible for the regulation of relationships between management and employees, including performance management, disciplinary actions, conflict/dispute resolution and mediation, management and review of employee grievances, and administration of issues covered under the University’s workplace violence policy and procedures.

Primary Purpose of this Position:
This position will provide direct employee relations services to designated departments and schools and is responsible for ensuring clients are given “real time” advice for routine, critical, and complex personal and work-related situations. This position analyzes clients’ issues and is charged with developing, recommending, and facilitating options and strategies in accordance with federal, state and University policies, procedures, statutes, and applies best practices that demonstrate a thorough assessment/analysis of the situation.

This position will assist the University of NC at Chapel Hill in achieving its goals of providing an open, diverse and inclusive learning and working environment by conducting prompt, thorough and objective investigations of violence in the workplace (VWP) complaints and in conducting workplace climate assessments (WPCA). This position incumbent must also have substantial experience in conducting workplace investigations.

This position will provide proactive counsel and apply advanced knowledge to employee relations activities; and demonstrate a high level of integrity and in-depth knowledge to ensure compliance with university, state and federal laws. This position is expected to demonstrate a high degree of independent decision-making, judgement and accountability.

This position incumbent will also provide consultation, guidance and advice to employees and all levels of management on a wide-range of employee relations topics affecting SHRA (staff) and EHRA Non-Faculty employees for assigned departments including:

  • Disciplinary actions and involuntary separations
  • Performance management
  • Mediation and conflict/resolution
  • Employee conduct issues
  • Leave related issues (i.e. FMLA and Disability) in partnership with Benefits and Leave Administration unit
  • Absenteeism and work schedule issues
  • Administrative leave programs (adverse weather, pandemic, and administrative absence).
  • Consultation on complex workplace issues and work environment concerns
  • Investigations into employee misconduct
  • Harassment, discrimination and disability accommodation (in conjunction with University’s EO/ADA Officer)

This position analyzes client issues and provides guidance based on interpretation of University policies and applicable State and Federal laws. This position is responsible for ensuring clients are given “real time” advice based on routine, critical, intense, and complex personal and work-related situations. The position is charged with developing, recommending, and facilitating options and strategies in accordance with federal, state and University policies, procedures, statutes and best practices that demonstrate a thorough assessment/analysis of the situation.

This Advanced Level Consultant is also expected to have the expertise and experience in developing and delivering well-structured presentations for training both internal and external 

Although the primary focus of this position is on E&MR issues related to SHRA employees, consultation may be provided on EHRA faculty and non-faculty issues as well. This position will partner with the E&MR Manager and the Director of EHRA Non-Faculty HR in regard to similar issues related to EHRA Non-Faculty 

Minimum Education and Experience 
Bachelor’s degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

Essential Skills, Knowledge and Abilities
Knowledge of human resources business practices and the ability to provide guidance based on interpretation of University policies and applicable State and Federal laws is required. Requires excellent communication and interpersonal skills as well as analytical and problem-solving skills. Proven experience as a motivated, self-starter with the ability to work independently and handle multiple priorities and deadlines simultaneously. The position incumbent must be able to develop and maintain collaborative client relationships and deal effectively with line employees as well as senior managers.

Preferred Qualifications

  • Candidates with 5 or years of greater professional-level employee relations experience will be strongly preferred.
  • Prior human resources (and ideally employee relations) experience in a public sector and/or higher education setting is preferred, but not a firm requirement.
  • Prior experience with North Carolina State Government (e.g., SHRA) personnel policies is desirable, but also not a requirement.

Special Physical and Mental Requirements
Mental acuity and concentration is important for accuracy and handling workload. Ability to move up to 15 pounds on occasion for packing and storing or retrieving of files.

Position/Schedule Requirements
Evening work occasionally, Night work occasionally, Weekend work occasionally

Application Types Accepted
Applications must be received in the Department of Human Resources by the closing date to be considered. Please submit an online application for position number 00000591 at http://unc.peopleadmin.com/postings/173259

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.