Labor Relations Business Partner
Job Posted: 2 April 2020
Company: American Water
Closing Date: Until filled
Location: Camden, NJ


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Founded in 1886, American Water is the largest and most geographically diverse publicly traded U.S. water and wastewater utility company. With headquarters in Camden, NJ, the company employs over 7,000 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 46 states.  To learn more about American Water and additional career opportunities, visit

Primary Role

To optimize business performance by focusing on labor relations in the designated area, ensuring compliance to State and Federal laws, regulatory agencies, company policies, and collective bargaining agreements. Serve as the chief spokesperson (first chair) in labor contract negotiations as part of the management negotiations team. Responsible for all collective bargaining agreement administration, interpretation, application, and negotiation in designated area.

Key Accountabilities
  • Act as primary contact for all labor relations in designated area of responsibility focusing on Collective Bargaining Agreement administration, interpretation, application, and negotiation.
  • Support organizational stakeholder in labor relations matters including prepare for labor negotiations, contract administration, contract language interpretation, application, and grievance procedures as well as participate in arbitrations, litigations, grievance meetings and hearings. Serve as the chief spokesperson (first chair) in labor contract negotiations as part of the management negotiations team.
  • Ensure compliance with various state and federal laws and/or agencies throughout a diverse region; guiding business managers to proactively identify and navigate risks.       
  • Manage the collective bargaining process; develop contract language that meets organizational objectives and assess the impact of scenarios for designated area of responsibility.
  • Participate in contract negotiations for all contracts in designated area.   
  • Provide consistent labor relations information and advice to local management and other HR professionals as required.
  • Develop and support the development of positive, constructive Union/Management relationships.
  • Assist with Corporate Governance activities as directed. Provide expert advice and guidance in support of business development projects (due diligence; labor/employee relations; inputs on bids; integration, etc.) including Union Awareness requirements (if needed).             
  •  Work within AW Labor Relations Strategies to implement practices, policies and programs that cultivate positive relationships in the Union/Non-Union and Management Workforce. Support and develop training programs and other development initiatives which drive and facilitate our success. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
  • Ability to effectively provide expertise with Labor Relations and HR issues at all levels of the organization.
  • Strong management skills which include planning, organization, team building, strategic focus, influencing, and people development.
  • Proven track record of supporting change programs and partnering with business managers.
  • Ability to communicate effectively and with all levels within and outside the organization.
  • Extensive knowledge of all Human Resources areas including employment law, labor laws, EEO, ERISA, and other compliance mandates
  • Bachelor’s Degree in Human Resources or related field preferred Masters Degree Desirable
  • Min. of eight years Labor relations experience with a union workforce and labor contract negotiations
  • Experience with arbitrations and mediations.
  • Demonstrated experience as the chief spokesperson (first chair) in labor contract negotiations.
  • Demonstrated record of building and fostering positive labor-management relationships
  • Experience with all varieties of HR issues with a tactical, hands-on approach.
  • HR Certification preferred
Travel Requirements


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Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.