Labor Relations Manager
Job Posted: 23 March 2021
Company: Mondelez International
Closing Date: Open until filled
Location: Remote


External posting and to apply

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Possible.

​Our employees are key ingredients to our success, and you will help deliver high-quality labor relations strategies. To accomplish this, you will provide support to managers, site leaders and the labor function generally.

Mondelēz International, Inc. empowers people to snack right in over 150 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, Ritz, Chips Ahoy!, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum.  Our 80,000+ colleagues around the world are key to the success of our business. Great people and great brands. That’s who we are.

* Position can be based in East Hanover, NJ or Remote from home. Up to 50% travel *

Human Resources / People Team:

With more than 80,000 employees around the world, we need to make our size work for us. Your labor relations expertise can help make that happen. You’ll partner with business units to create growth opportunities for our talent, building the right enterprise capabilities and, ultimately, a culture that enables us to be competitive...and also fun.

How you will contribute

You will:

  • Support, improve and execute on the company's labor relations strategy
  • Assist with and conduct union contract negotiations
  • Devise and direct positive employee relations activities with an Integrated Lean 6 Sigma and HPWS focus
  • Provide day-to-day advice and support to the business on contract administration issues and grievances
  • Develop and deliver training, staying abreast of trends and developments in the labor relations discipline

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

  • Relevant labor relations or human resources experience
  • Experience in labor negotiations, contract administration, and/or union-free campaigns, and prior CPG/FMCG manufacturing experience highly preferred
  • Ability to relate to and communicate with all levels of leadership, management, associates and union representatives
  • Drive for results and customer service orientation
  • Strong project management skills, ability to lead complex projects and pro-actively manage work
  • Proven track record of performance results meeting multiple deadlines and project priorities

Job Scope:

Our labor relations philosophy is grounded in Respect, Engage, and Improve.  The Manager/Senior Manager, Labor Relations helps develop and deliver our strategies across our supply chain network, negotiating labor contracts, and providing support to our HR/People Leads, site and regional level operational leaders as part of the labor relations COE for our North America region. The Labor Relations Manager/Senior Manager travels extensively, leading union contract negotiations, designing and directing positive employee relations activities with a Lean Six Sigma and High Performance Work Systems mindset; provides day-to-day advice and support to the business on contract administration questions and grievances, develops and executes training, stays abreast of trends and developments in the labor relations field and helps execute the Company's labor relations strategy and initiatives.  This position reports to the Senior Director, Labor Relations for North America.

Main Responsibilities:

  • Acts as chief negotiator for several labor contracts each year including all preparations, first chair bargaining, and post negotiations implementation.
  • Supports HR/People Leads in the execution of Company labor relations strategy, including management capability building, contract administration, negotiations preparation and business continuity planning (BCP).
  • Provides regular coaching and counseling support to site HR and operational leadership in labor relations functional areas.
  • Develops, updates as needed and executes effective training tools, and conducts training for HR/People Leads, supervisors and managers in the labor relations area.
  • Supports site leadership throughout all aspects of contract administration including the grievance process.
  • Prepares written responses/communications to union officials.
  • Assists in preparation and may participate in labor arbitrations, NLRB hearings, and other administrative agency proceedings as needed.
  • Maintains strong working knowledge of labor law practices and current trends and developments in the field.
  • Provides positive employee relations training and leads execution of activities during union organizing campaigns.
  • Other duties as assigned within the COE for labor relations.

Key Skills Required:

  • Negotiation, Impacting, Influencing and Conflict Management Skills.
  • Business & Finance savvy with Advanced Word, Excel and Power Point skills.
  • Ability to relate to and communicate with all levels of leadership, management, hourly employees and union representatives.
  • Facilitation/Coaching/Consulting skills.
  • Self-Starting; Proactive Thinking/Acting.
  • Comfortable dealing with ambiguity; Creative problem solving.
  • Strong project management skills, ability to work independently and pro-actively manage time and work.
  • Proven track record of performance results, meeting multiple deadlines and priorities.


  • Bachelor's degree required.
  • Master's degree (preferred) in Labor/Industrial Relations, Human Resources, Business, Political Science, Economics, or Juris Doctor.

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Where permitted by applicable law, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medicalreligious, or other accommodation as required by law.   You may review the Mondelēz COVID vaccination policy by visiting the US careers website at  This COVID-19 vaccine mandate does not apply to several U.S. states that do not permit certain vaccination mandates, including, but not limited to Alabama, Arizona, Arkansas, Florida, Montana, North Dakota, Tennessee, Texas, Utah, and West Virginia.