Port Human Resource Analyst
Job Posted: 01 May, 2023
Company: The Port of Oakland
Closing Date: Until Filled
Location: Oakland, CA


Link to full description and to apply

*** All completed applications for this position must be submitted online no later than 5:00 pm, on the closing date of the recruitment.  PAPER APPLICATIONS WILL NOT BE ACCEPTED.  Please follow all submission instructions to ensure your application is complete.  Resumes will not be accepted in lieu of online applications, therefore, it is important for online applications to be completed fully.  Late applications will not be accepted beyond the closing time and date for any reason, including any technical issues, such as system, browser, or computer failures, etc. ***  

The Port is currently recruiting for three (3) vacancies in the classification of Port Human Resource Analyst. The current assignments are in the areas of Employment and ClassificationPayroll/Benefits, and Labor Relations. Interested applicants may apply for one or all assignments.

Under general supervision, the Port Human Resource Analyst performs a variety of professional duties in the administration of recruitment and examination, classification and compensation, personnel reorganization projects, employee and labor relations, employee benefits/payroll programs and other special projects related to general personnel systems.

Examples of Duties

Any one position may not include all the duties listed, nor do the examples cover all the duties which may be performed.  Incumbent may perform other related duties at the equivalent level.

(Employment and Classification)

  • Conducts job analyses to classify positions and determine critical elements for examination purposes.
  • Interviews employees, supervisors, managers, directors, and other subject matter experts to solicit information pertaining to job functions and/or development of test items; conducts multiple exam processes simultaneously.
  • Assigns and directs the work of clerical and technical staff for examination-related assignments; may train support staff.
  • Develops, coordinates and administers the examination process, including conducting job analyses, designing and developing job related selection procedures, evaluating employment applications, developing examination schedules and administering and evaluating oral, written, physical ability and performance tests, and other assessment instruments.
  • Conducts statistical analyses of examination results, including item analysis, analysis of adverse impact and item correlations to ensure that examinations conform to professional and legal standards, sets pass points, and prepares examination packets for establishment of Civil Service eligible lists.
  • Plans and conducts classification studies and desk audits; prepares and revises class specifications, and recommends the allocation of positions to new or existing classifications.
  • Conducts salary/benefit surveys and internal salary relationship studies, analyzes data; recommends salary rates for new classifications.
  • Prepares responses to concerns and complaints related to Human Resources-related processes.
  • Maintains accurate records and files of a confidential nature.
  • Participates in City?Port joint examination development and personnel studies

(Labor Relations)

  • Meets with departments and employee organizations to resolve grievances; provides advice on grievances and disciplinary actions to operating divisions; participates in Skelly hearings.
  • Provides information concerning personnel rules, regulations and procedures and terms of labor contracts to departmental personnel.
  • Prepares statistical reports and surveys for labor studies.
  • Identifies outside sources for training in labor relations; may conduct workshops in labor-related matters.
  • Provides information and training on labor laws, contracts, personnel rules, disciplinary actions. Participates in the negotiation of labor contracts and issues of above average complexity in order to establish wages, benefits and working conditions
  • Prepares research and studies in preparation for Port negotiations; assists in drafting and revising proposal language for insertion into the Memorandum of Understanding; prepares legal and administrative documents related to disciplinary actions.
  • Participates in the formulation of human resource policies and procedures.


  • Informs employees of their benefit options and enrolls them in plans and programs; tracks, monitors, and maintains ongoing coverage for Port employees, eligible dependents, and retirees.
  • Serves as a liaison between employees, retirees, and eligible dependents and benefits vendors, including resolving contested claims, service problems, and eligibility matters, verifying and approving coverage to providers and interfacing with benefit vendors, consultants, and administrators; notifies service providers of employees and dependents who have become ineligible for coverage.
  • Segregates benefits costs by Port departments, allocates charges, and reconciles the bills for PERS medical, dental claims, and administrative fees, and the Employee Assistance Program, vision care, and long term disability providers; processes requests for warrant for lump sum payments to benefit providers and forwards payments; reviews and processes payments of life insurance for beneficiaries of deceased employees; reconciles and pays PERS retirees’ medical bills; processes payments of death benefits.
  • Gathers and analyzes data and financial records regarding reporting and auditing bills; prepares monthly reports of benefits costs and employee count; interacts with MIS staff to modify, enhance, develop, and produce new employee benefit information reports.
  • Interprets and provides clarifying information to employees and other interested parties regarding eligibility issues and the administration of the benefits program; responds to inquiries regarding Port benefit services, policies, procedures, rules, and regulations.
  • Prepares and maintains medical reimbursement records on Port retirees; maintains records on all employees on no-pay status and notifies them of the proper procedures to continue their health benefits; informs terminated employees and ineligible dependents of their rights associated with their benefits status such as COBRA rights, conversion rights, and retirement elections; processes COBRA enrollment applications, records payments, and forwards them to finance; monitors COBRA deadlines, notifies those receiving COBRA of the expiration of their coverage, and processes termination from the program.
  • Composes memoranda and letters advising employees on current issues and changes regarding health benefits and requesting information to update files; prepares responses to benefits surveys.
  • Sits in on meetings with management and third party benefits consultants to discuss their research on benefits packages; makes consultants aware of problems and suggests possible solutions.
  • Serves as backup for the deferred compensation program in the absence of the Human Resources Supervisor, Benefits.
  • Coordinates the annual Open Enrollment Information Health Fair.
  • Screens and assesses proposals for new benefits packages and presents those that appear worthy of consideration to the Payroll and Benefits Supervisor.

(All Port Human Resource Analysts)

  • Interprets and explains personnel rules, regulations and procedures.
  • Assists in the development of policies and procedures for personnel programs.
  • Participates in special projects as assigned.

Minimum Qualifications


This classification requires a combination of education and experience reflecting possession of the required knowledge, skills, and abilities. A typical combination would include a bachelor's degree from an accredited college or university in human resources management, business administration, public administration, industrial relations or related field PLUS two years progressively responsible experience at the level of an Assistant Port Human Resource Analyst.

An equivalent combination of education and experience may be considered.


Knowledge of:

  • The principles, practices, and techniques of public personnel administration, including labor relations.
  • Applicable federal and state employment laws, regulations and court decisions concerning labor relations, grievances, arbitration, disciplinary actions, wrongful discharges, equal opportunity and personnel-related policies practices.
  • Principles and practices of collective bargaining.
  • Methods of conflict resolution
  • Statistical measurements and applications used in personnel.
  • Legal and professional standards and procedures for the development, administration and validation of assessment instruments.
  • Port/City Personnel policies and procedures.
  • Basic knowledge of local, state, and federal laws and regulations applicable to personnel.

Ability to:

  • Apply statistical measurements used in personnel.
  • Conduct interviews, investigations and solicit pertinent facts.
  • Work under tight deadlines and coordinate several concurrent assignments.
  • Communicate effectively in oral and written format to prepare clear, concise and competent reports, correspondence and other materials in a timely manner.
  • Prepare and present clear oral presentations.
  • Utilize a personal computer as well as spreadsheet, database, word processing and other appropriate human resource-related software.
  • Analyze complex technical problems, evaluate alternatives and make sound, independent judgments.
  • Establish and maintain effective work relationships with those contacted in the performance of required duties.
  • Handle stressful or sensitive situations with tact and diplomacy.


Stage I:  Application and Supplemental Questionnaire Evaluation (Pass/Fail) – The first stage in the selection process will consist of an application and supplemental questionnaire appraisal review (pass/fail).  Applications submitted without a completed supplemental questionnaire will not be given further consideration.  Meeting the minimum qualifications does not guarantee advancement to the next stage.  Only the most suitably qualified candidates will be invited to Stage II.
Stage II: Assessment Examination (Weighted 100%) – The second stage of the selection process may consist of a combination of job-related situational project exercises and an oral panel interview designed to assess technical knowledge and any additional other KSAs.  Job-related situational project exercises may consist of written exercises, performance exercises or other situational exercises that would assess the KSAs.  The Assessment Examination is designed to test the applicant's overall aptitude for the position.
Candidates must achieve a scale score of 70 or more on this examination to be placed on the eligible list for employment consideration.  The Port of Oakland reserves the right to modify the selection process as necessary to conform to administrative or business necessity.

Immigration and Reform Control Act:  In compliance with the Immigration and Reform Act of 1986, the Port of Oakland will only hire individuals who are legally authorized to work in the United States.  Social Security card must be presented, and the name on it must match the name on the application.
Americans with Disabilities (ADA): In compliance with State and Federal Laws, the Port of Oakland will employ and promote qualified individuals without regard to disability.  The Port is committed to making reasonable accommodations in the selection process and in the work environment.  Individuals invited to advance in the examination process will be provided the opportunity to request a reasonable accommodation.