Link to application and full position listing

Job Description

A statement from Carolyn Gonot, General Manager of VTA, to VTA staff:

“Diversity, equity, and inclusion (DEI) is a priority at VTA. We embrace each of you as an individual, are committed to every individual’s diversity being valued and accepted, we support employees being given equitable opportunities to thrive in their careers, and we embrace the inclusion of all backgrounds, cultures, and identities.

The standards of diversity, equity, and inclusion give us a powerful ability to move our work forward, while ensuring our employees have all that they need to feel supported and acknowledged, so they can thrive as part of the VTA family. Those standards also apply to how we engage and support our broader community, and how we treat our passengers, who may rely on our services, in many cases, as a lifeline. At VTA, we want to ensure opportunity and access for all.”

VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.

The Position

This position is eligible for a hybrid telework schedule, typically working 40% remote and 60% onsite.

VTA is looking for passionate applicants to serve as a Title VI Compliance Coordinator, with a focus on the development, implementation, and updating of VTA’s Title VI Program, Language Access Plan (LAP), and Public Participation Plan (PPP). This role helps to shape VTA’s continued engagement, collaboration, and trust-building with the communities we serve. Reporting to the Equal Employment Opportunity and Civil Rights Manager, this non-represented position is also responsible for investigating complex, sensitive, and multi-faceted Title VI investigations.

About VTA

Our Community

Why join VTA?

Your passion and focused efforts will be a valued contribution to our success and continued progress in removing barriers to create equitable transit and community engagement.

This is the best time to join our growing team! The Office of Civil Rights, under the purview of the Human Resources Division, is currently expanding its team to continue to support the civil rights and equity goals of VTA in serving the community and our staff.

We are an ever-evolving organization, committed to developing and growing our talent!

We are looking for you, if you are:

• Experienced in Title VI compliance.
• A self-starter motivated to be a change agent.
• Innovative and passionate about community engagement, equity initiatives, and solutions.
• Energetic and skilled in your work style.
• Creative in collaboration and solution-based problem solving.
• A strong communicator who can connect with others to form positive relationships.

You would typically be responsible for:

• Serving as VTA’s subject matter expert on Title VI of the Civil Rights Act of 1964 (Title VI), and related laws, rules, and regulations.
• Developing, administering, and monitoring VTA’s Title VI, Environmental Justice, Language Access Plan (LAP), and Public Participation Plan (PPP) programs to ensure that VTA’s services, programs, and activities are compliant with applicable State and Federal regulations.
• Analyzing and monitoring new and existing transit services, programs, activities, and fare changes to ensure compliance with Title VI non-discrimination statutes, regulations, and guidance.
• Participating in service/fare equity analyses in collaboration with other units as needed.
• Establishing and maintaining effective working relationships with VTA divisions, community organizations, and the public to ensure that appropriate engagement, research, and analysis have occurred in an equitable manner.
• Conducting timely and thorough investigations of Title VI complaints, and conducting interviews with parties involved as needed, while maintaining strict confidentiality.
• Helping to develop outreach strategies to community-based organizations serving low-income, people of color, and limited English proficient populations.
• Representing VTA at community outreach meetings/events to maintain and develop relationships and build trust with community partners.

A few challenges you might face in this job:

• You will be expected to help develop goal-setting frameworks and trackable outcomes to gauge the success of VTA’s Title VI compliance efforts and community engagement in multilingual spaces.
• Your work will involve accommodating traditional/non-traditional work schedules to provide consistent Title VI training and outreach/engagement to the community and VTA staff, and inspiring, educating, and collaborating with a variety of people who have varying levels of understanding of Title VI compliance/goals.
• You will be handling multiple tasks geared towards Title VI compliance, outreach, training, and awareness, with critical and competing deadlines.

A few reasons you may love this job:

• Your expertise will be relied upon in addressing civil rights compliance and advancing VTA’s efforts in being inclusive and building trust with the communities we serve.
• You will play an integral role in helping to oversee, as well as collaborate with other units and community members, to continue to remove barriers to public transportation.
• You will be working with a respectful, friendly team of Supervisors and staff, who support each other, are eager to collaborate and listen to your ideas, and will support your career goals.
• You will continually be provided with problem solving opportunities to keep your work challenging, impactful, and engaging.

Definition
Under general supervision, performs professional human resources work involving a wide variety of human resources functions.

Distinguishing Characteristics
This is the journey level in the Human Resources Analyst series. This level is characterized by assignments that are complex and sensitive in nature and require a high level of competence and understanding of a functional area(s). Incumbents in this class carry out work assignments with independence. This position may be required to provide lead functional or technical direction of paraprofessional or clerical employees.

An incumbent has responsibility for independent action, planning the work, using experienced judgment, solving problems, and the results of the work. Assigned duties require the exercise of judgment or choice among possible actions, sometimes without clear precedents, yet with concern for the consequences of the action. This classification differs from the next lower level of Associate Human Resources Analyst in that incumbents receive less supervision and are expected to perform more responsible assignments with a great deal of independence. This class differs from the higher level Senior Human Resources Analyst class in that the latter has full responsibility for one or more program areas and supervises and/or trains other professional-level employees.

Initial application screening will begin August 9th, 2023.

Essential Job Functions

Typical Tasks

Not all positions perform all duties and not all duties performed are listed. Duties performed vary depending on the area of assignment and within working level assigned.

• Administers various human resources programs;
• Reviews and analyzes existing or proposed policies, procedures systems, management and personnel activities, advises on their impact and makes recommendations for change;
• Provides consultation and analyses/recommendations concerning human resources functions and issues;
• Analyzes, investigates and responds to issues in assigned functional area;
• Researches, resolves, facilitates resolution of and/or makes recommendations concerning human resources issues;
• Conducts analytical studies;
• Prepares and presents written and oral reports and statistical analyses, as well as letters, memorandum, training materials, and other written documents;
• Plans, develops, organizes, implements, and evaluates a variety of difficult and complex management and employee training programs and organizational development applications;
• Conducts needs assessments regarding employee, management, and organizational training needs;
• Previews and evaluates vendor instructional materials; negotiates project contract and pricing with vendor;
• Conducts analysis of employee work force in compliance with FTA affirmative action guidelines;
• Assists in developing goals for the disadvantaged business enterprise and employment programs;
• Assists in drafting the Affirmative Action Plan;
• Performs outreach recruitment to encourage participation by underrepresented groups in and equal employment opportunity programs;
• Conducts investigations for grievances or challenges regarding the employment accessibility and ADA programs;
• Performs research and provides technical assistance to the General Counsel's office regarding a variety of human resources issues;
• May provide training and lead direction to other staff;
• Determines the most suitable recruitment strategies and selection process designs;
• Performs recruitment activities such as preparing and distributing job announcements and composing and placing advertising;
• Represents VTA at job fairs and other public events;
• Plans and conducts salary/benefits surveys;
• Conducts job audits and analyses;
• Analyzes and evaluates positions for classification, compensation, recruiting and testing;
• Determines appropriate compensation for positions;
• Interprets and applies procedures, labor agreements, contracts and benefits policies;
• Assists employees in understanding benefits programs;
• Works with benefits carriers to ensure proper administration of benefits contracts, correct payment of premiums and resolution of any service delivery issues;
• Investigates and assists in the resolution of grievances, discrimination and other types of complaints; Performs wellness related activities;
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in human resources;
• May manage multiple projects with short targeted completion dates;
• May act as a "technical analyst" for specialized computer applications;
• Performs related duties as assigned

Minimum Qualifications

Employment Standards
Sufficient education and increasingly responsible experience to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a four-year degree; and two (2) years of increasingly responsible experience performing human resources management and analysis and/or training for a public or private sector organization.

Attainment of experience in a large public agency is preferred.

Preferred

• Experience working in the public sector.
• Three (3) years of experience updating and administering the submission of a Title VI Civil Rights Program.
• Managing and/or conducting investigations of complaints related to Title VI concerns.
• JD or Graduate Degree in Public Policy, Public Administration, or Planning.
• Data analysis skills in Microsoft Excel and Access.
• Experience working with Census data to develop reports.
• Bilingual skills are a plus.

Supplemental Information

Knowledge of:

• Human resource systems, techniques, practices and functions, including recruitment, classification, testing, selection, placement, training, equal opportunity programs, employee relations, and employee and retiree benefits management;
• Standard office practices and procedures, including automated human resource and word/data processing systems;
• Principles and practices of public personnel administration, management analysis, organization, budget, and communication;
• Applicable state, federal, and local laws, rules, regulations, and court decisions;
• Principles of training and motivation;
• Job analysis, recruiting and examining strategies and plans, position classification, position control, wage and salary administration;
• Employee benefit programs, including health plan administration and cost containment measures;
• Principles, practices, techniques and methods of planning, developing and administering training and employee development programs;
• Public sector employee relations, typical provisions of collective bargaining agreements and public employee labor laws, current labor relations practices, trends and major problems in the public sector;
• Techniques for investigating, analyzing, and resolving employee grievances;
• Applicable FTA regulations and guidelines relating to employment;
• Collaborative problem solving.

Ability to:

• Use initiative and good judgment;
• Consistently apply concepts, laws, methods, techniques, approaches and other guidelines of professional work in the human resources management field;
• Persuade, justify and project the consequences of decisions and/or recommendations;
• Organize and prioritize work and meet deadlines;
• Communicate clearly and effectively, both orally and in writing;
• Follow written and oral directions;
• Define problem areas, evaluate, recommend, and implement creative solutions to complex issues and problems;
• Plan, coordinate, and initiate action necessary to implement recommendations in order to manage assigned project;
• Work effectively under stressful situations involving confrontation and conflict;
• Organize and analyze varied and complex data and cost out various proposals;
• Develop and implement procedures and guidelines consistent with VTA policies and interpret these policies and procedures to staff and other agencies;
• Interpret and apply federal, state and local policies, laws and regulations;
• Be sensitive to cultural, racial, economic, and ethnic diversity;
• Translate specific organizational/training needs into curriculum, and conduct employee/management training sessions;
• Establish and maintain effective working relationships with employee associations, community groups, and individuals at all levels in a large, complex organization;
• Operate a computer and perform standard word-processing, spreadsheet, database, and human resources applications;
• Provide technical support on specialized computer applications as assigned;
• Maintain accurate records, files, and databases;
• Exercise good judgment within established policies and guidelines