Job Description
This is a hybrid position requiring on-site presence three days per week in Providence, RI.
The Labor Relations Manager leads the planning, development and implementation of Labor Relations strategy programs and processes.
Responsibilities
- Leads the planning, development and implementation of Labor Relations programs and processes in support of business objectives.
- Provides overall union contract administration, including assisting with language interpretation and providing guidance on labor issues.
- Serves as chief spokesperson for contract negotiations, and coordinates negotiation preparation, including developing the negotiation strategy.
- Builds partnerships with gas and electric field operations and support service organizations and provides direction and counsel around contractual matters affecting business operations.
- Partners with local labor union leaders to achieve an effective and functional labor relations climate.
- Oversees the grievance process. Works collaboratively to resolve issues in a timely and satisfactory manner that best meets business objectives.
- Primary contact with inhouse counsel for assistance with arbitrations, contract negotiations, and any resolution for NLRB matters.
- Serve as company spokesperson at federal mediation.
- Manages process improvements for all labor relations processes to ensure efficiency and alignment with organizational objectives.
- Provides counsel to managers and supervisors on strategies to drive positive labor relations.
- In situations of significant labor relations matters, coordinates with the Director of HR and VP of Labor Relations/HR Strategy and legal resources as appropriate.
- Partners with operations leadership to identify specific labor relations priorities to optimize organizational and departmental performance and negotiates identified solutions with the local union.
- Develops HR departmental labor plans that establish the goals and objectives for the organization around labor relations strategies.
- Works in the office/on-site to engage in face-to-face interaction and coordination of work among co-workers.
- May be assigned an emergency response role during weather or system events, which may necessitate the need to work after-hours, beyond a regular schedule.
Qualifications
- Bachelor's degree
- Five years of human resources, labor relations, or business-related area experience.
- Demonstrated experience in labor contract negotiations and labor contract administration.
- Conceptual knowledge of the HR functions, including staffing, benefits, and compensation, with a broader knowledge of employment law, contract interpretation. and employee relations.
- Strong leadership and management skills.
- Strong client-service orientation, ability to work well with individuals within all levels of the organization.
- Strong verbal and written communication skills.
Preferred Qualifications:
- JD and SPHR certification.
- Experience in human resources strategic planning and project management.
