Co-operative Workplace Dispute Resolution:
Organizational Structure, Ownership, and Ideology

 By: Elizabeth A. Hoffmann

212 pp



Understanding the complex dynamics involved in workplace disputes helps improve the way organizations deal with unwelcome but inevitable occurrences. These issues have been researched from different perspectives, but previously such research has failed to ask how flattened organizational form might impact ways of resolving disputes, focusing instead on what occurs in conventional, hierarchical organizations only.

In Co-operative Workplace Dispute Resolution, Elizabeth Hoffmann considers the question of how workplace disputes are raised in the absence of formal hierarchy. In contrast to conventionally organized businesses, co-operatives attempt to evenly distribute power and ownership and encourage worker control through egalitarian ideologies, flattened management structures and greater information sharing. Like conventional businesses, though, they still pursue goals relating to profit and efficiency.

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What Are Worker Co-operatives?
What is Workplace Dispute Resolution?
Three Different Worker Co-operatives
Mining the Depths of Co-ownership: The Coal Industry 
Legal Consciousness on the Road: The Taxicab Industry 
Loyalty Instead of Leaving: Dispute Resolution in the Organics Industry
Co-operative Struggles: Struggles Toward the Goal of Equality   
Lessons for the Rest of Us: The Co-operative Landscape